Rescheduled platform-wide upgrades to Ruby on Rails

Tuesday, 4 February 1 hour
Complete
Complete

The whole team are happy that everything on our monitoring continues to look healthy after the upgrade.

We're now treating the maintenance as complete.

Avatar for Robert Rawlins
Robert Rawlins
Underway

We are now beginning our platform upgrades.

If you experience any errors or unusual behaviour, please let us know using the messaging bubble at the bottom right of the screen.

We shall keep you updated on our progress.

Avatar for Robert Rawlins
Robert Rawlins
Scheduled

We plan to perform our rescheduled platform-wide upgrades on Tuesday, February 4th @ 10:00 UTC.

Last week we attempted a platform-wide upgrade to Ruby on Rails, however ran into some bugs with our Intercom Messenger App and decided to roll back the change while we investigated.

The bugs found in the Intercom App have now been fixed, so we're now going to re-run the platform upgrades.

We don't anticipate this resulting in any downtime.

Avatar for Robert Rawlins
Robert Rawlins
Began at:

Affected components
  • Status Pages
  • Management UI
  • REST API
  • Monitoring Automation
    • Inbound Mail
    • Pingdom Sync
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Twitter
    • Website Plugin
    • Intercom Messenger App