Resolved

Thank you for being so patient whilst we identified the issue. The notification queues have now dropped, with all notifications in the backlog successfully sent. Once again, we appreciate your patience and understanding.

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Nic Coates
Investigating

We are currently experiencing delays across all message distributions (email, SMS, Microsoft Teams, Slack and SMS) resulting in notifications taking longer to be delivered.

We will provide an update when we have identified the root cause. We appreciate your patience and understanding.

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Nic Coates
Began at:

Affected components
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Twitter