Investigating issues with Postmark API

Uptime Impact: 20 minutes
Resolved
Resolved

We have monitored the Postmark API and will now resolve this incident.

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Nic Coates
Recovering

Monitoring shows the Pingdom API is now available again, and email notifications are being delivered promptly. All email notifications that were queued in the background have also been delivered successfully.

We will monitor for the next 20-30 minutes. Thanks for your patience during this incident.

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Nic Coates
Investigating

We are currently seeing issues with the Postmark API, causing problems with sending email notifications. Customers who use the email provided by Sorry™ or have integrated directly with Postmark will see notifications delayed.

Once we have more information, we shall update this incident.

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Nic Coates
Began at:

Affected components
  • Message Distribution
    • Email
      • Postmark