Monitoring shows substantial outage and the app is unavailable.

Uptime Impact: 9 minutes
Resolved
Resolved

Things are back to normal for the most part now. We are continuing the address the final few issues.

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Robert Rawlins
Recovering

We've managed to block some of the traffic sources, and everything now appears to be back up and running, albeit slightly slower than usual.

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Robert Rawlins
Updated

We appear to be experiencing some sort of denial of service (DoS) attack, which is overloading our servers. We have provisioned some extra server resources to help with the traffic surge, and are looking to block the malicious requests.

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Robert Rawlins
Investigating

Sorry everyone, we’re currently offline and customers are unable to access their accounts. The team are on it. More updates to follow.

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Robert Rawlins
Began at:

Affected components
  • Status Pages
  • Management UI
  • REST API
  • Monitoring Automation
    • Inbound Mail
    • Pingdom Sync
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Twitter
    • Website Plugin
    • Intercom Messenger App