Status Pages, Management UI & REST API Unavailable

Resolved
Resolved

We have now monitored the service for stability and will close this incident. We are now working to understand the root cause and put mitigations in place to prevent this from happening in the future.

Once again, we're really sorry for the interruption to service and appreciate your patience.

Avatar for Nic Coates
Nic Coates
Recovering

At approximately 20:06 UTC, we are aware that customers were unable to access status pages, management UI and REST API.

We have since identified there was a large influx of traffic and have restored service. We will now monitor the service for stability and provide updates where appropriate.

We apologise for the inconvenience that this has caused and will conduct a deep dive root cause.

Avatar for Nic Coates
Nic Coates
Began at:

Affected components
  • Status Pages
  • Management UI
  • REST API