Updates are taking longer than normal to display

Resolved
Resolved

We've had proper confirmation from our service provider that things are all back to normal now. Thanks to everyone for your understanding.

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Robert Rawlins
Identified

Seems that thing hadn't completely resolved, and we're still seeing some intermittent issues. We're in discussions with our service provider who continue to work on a fix.

I'll be in touch again when we know more.

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Robert Rawlins
Resolved

We've now resolved the incident. Thanks for your patience.

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Robert Rawlins

Our platform provider has confirmed the problem, and their engineers are currently working on a fix. Hopefully, we should have some more news soon.

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Robert Rawlins
Investigating

So sorry everyone, we can see an increase in the time it takes for updates to display on your status page. On a typical day, we aim for a few seconds. Right now, the delay is between one and two minutes.

Notifications are continuing to send as normal.

The team are closely monitoring the situation and will keep you posted.

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Robert Rawlins
Began at:

Affected components
  • Status Pages