More routing issues

Uptime Impact: 9 minutes and 43 seconds

Our provider is now happy that things are looking better on their end too, so I think it's safe to say we're back to normal.

Thanks again for your patience.

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For the moment our monitoring suggests things have settled down, and your accounts are now accessible again. However, we've not had the green light from our infrastructure provider to say they've resolved things, so we're still watching closely.

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Sorry everyone, we’re currently offline (status pages are unaffected though). It looks as if our earlier routing issues are back to haunt us. I'll be back with another update as soon as I know more.

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Began at:

Affected components
  • Management UI
  • Monitoring Automation
    • Inbound Mail
    • Pingdom Sync
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Twitter
    • Website Plugin
    • Intercom Messenger App