Intermittent login issues

I'm happy things are now completely back to normal.

It seems that our monitoring did in fact detect the issue early on, however I didn't receive notifications and so was slow to respond. Completely my fault.

I'm going to try and improve our over-night notifications, to ensure I don't miss things again.

Sorry to those of you who couldn't login, I really appreciate you being so understanding.

Things are looking much more reliable now. It appears some of our servers had frozen, meaning that some requests were intermittently failing, preventing some people from logging in.

Keeping an eye on things, and reviewing ways to prevent it from happening again.

We've had some reports from customers that they're receiving errors when trying to login to their account. We're looking in to what might be causing this. I'll be back with an update as soon as I know more.