Routine Database Maintenance

Tuesday, 20 May 4 hours
Complete
Complete

We’re happy to share that the maintenance is all done. We’ve double-checked everything and can confirm that all services are working just as they should. Thanks for your patience!

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Nic Coates
Underway

The scheduled maintenance is now underway!. We'll keep you updated on our progress.

Scheduled

Our platform provider will perform routine maintenance to our database cluster on May 20th during our agreed maintenance window of 09:00 - 13:00 UTC.

We do not anticipate any substantial downtime. However, the management UI and REST API may be interrupted briefly during the window.

Whilst maintenance windows are 4 hours long, our provider attempts to begin the maintenance as close to the beginning of the window as possible, the maintenance itself usually only takes 10-60 seconds to complete.

We will provide updates in this notice as the maintenance progresses.

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Nic Coates
Began at:

Affected components
  • Status Pages
  • Management UI
  • REST API
  • Monitoring Automation
    • Inbound Mail
    • Pingdom Sync
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Twitter
    • Website Plugin
    • Intercom Messenger App