Notification delivery delays

We’ve continued to monitor notification deliveries, and everything has now returned to normal.

All message queues have cleared, and notifications are being sent as expected.

Thank you for your patience while we worked through this issue.

We’re continuing to see message queues decreasing, and notifications are being delivered successfully.

While delivery times may still be slower than normal, overall performance is improving. We’ll remain in a monitoring state and provide a final update once queues have fully cleared.

We’ve confirmed that this issue is related to the ongoing AWS incident impacting multiple services.

Our systems are processing queued messages, and we’re seeing delivery gradually improving.

We’ll continue to monitor closely and will post further updates as the situation progresses.

We’re currently investigating an issue affecting all Message Distributions, including Email, Twitter/X, Microsoft Teams, Slack, and Google Chat.

Our monitoring has identified high queue levels, which means some notifications may be delayed in sending.

We’re actively investigating the cause and will provide updates as soon as we know more.

Thank you for your patience while we work to restore normal delivery times.