Support replies may be delayed (Help Scout issue)

Help Scout access has now been fully restored, and we can once again respond as normal.

Thank you for your patience while this issue was resolved.

We’re currently unable to access our support platform, Help Scout, which may cause delays in our response times.

We’ve raised this with Help Scout as a priority and are awaiting further updates from their team.

We’ll post further updates here as soon as we have more information.