Support replies may be delayed (Help Scout issue)

Resolved
Resolved

Help Scout access has now been fully restored, and we can once again respond as normal.

Thank you for your patience while this issue was resolved.

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Nic Coates
Investigating

We’re currently unable to access our support platform, Help Scout, which may cause delays in our response times.

We’ve raised this with Help Scout as a priority and are awaiting further updates from their team.

We’ll post further updates here as soon as we have more information.

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Nic Coates
Began at:

Affected components
  • Help Centre