Resolved

We've monitored the worker queues and confirmed everything is operating at expected levels.

We've also adjusted our monitoring thresholds to better detect when queues exceed normal levels in the future.

Thank you again for your patience during this incident.

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Nic Coates
Recovering

Between 15:35 UTC and 16:10 UTC, notices published with Email, SMS, Microsoft Teams, Slack, Google Chat, or Twitter/X delivery experienced delays.

An increase in notification volume created high background queues on our workers. All notifications processed successfully and have now been delivered.

Thank you for your patience.

Avatar for Nic Coates
Nic Coates
Began at:

Affected components
  • Message Distribution
    • Email
      • Email by Sorry™
      • MailChimp
      • Mailgun
      • SendGrid
      • Postmark
    • Microsoft Teams
    • Slack
    • SMS
    • Twitter